January 30, 2024, by Anna Lisa Di Vincenzo
After the analysis and the survey, the user interview phase has been completed. Here are the results of the user research conducted by 20tab on the Django website, on behalf of the Django Software Foundation.
In the first update on this interesting topic for the Django community and for those who chew on user research, we arrived at 545 responses to the survey proposed through talks at technical conferences by members of the 20tab team.
The survey allowed us to gather the first important insights related to the accessibility and usability issues of the Django site, from which we started the third phase of research, based on interviews.
From the total number of people who responded to the survey, those who met all the selection criteria set by the research were 16. We then conducted the semi-structured interviews, which allowed us to collect the most important and useful insights for further investigation:
The work certainly does not end here: starting with these points of attention that emerged from a year of work, a number of activities are possible to further analyze each critical issue and identify opportunities for improvement and growth. The possible and highly recommended actions were included in the Report that 20tab submitted to the Django Software Foundation.
The Django community has a lot of insights and ideas to improve the usability of the site and, contextually, to make the community itself even more inclusive and open to diversity.
At 20tab we are very happy to have contributed to this work. We hope that this is a small step in that direction.